AI plans in practice:
Driving large-scale public sector efficiency gains in the
next three years
webinar
11 April 2025
11:00 BST

AI plans in practice:
Driving large-scale public sector efficiency gains in the
next three years
webinar
11 April 2025
11:00 BST
The UK's recently announced AI Opportunity Plan makes the government's vision clear: investing heavily in AI will boost the country's economic competitiveness in the private sector while reducing costs and improving quality in public services.
According to the Alan Turing Institute's estimates, 84% of the Central Government's complex repetitive transactions could be automated to some degree with AI. The public sector now faces the challenge of figuring out how to actually leverage AI for these meaningful efficiency gains.
Whilst pilot programs help us learn about the technology, achieving real improvements requires implementing AI at scale. Different branches of AI enable new forms of automation, but meaningful impact will only come from integrating it as a capability within broader system transformations. Success depends on building new data-driven services with workflows that effectively incorporate AI. We want to dedicate our next session to discussing the practical big wins that could be realized in the next three years and the ways to get there. To achieve real change quickly, we must focus on concrete use cases that are viable today, not some distant future.
our speakers
our speakers
and panelists
Matthew Wallbridge
London Borough of Hillingdon

Matthew is the Chief Operating Officer of the London Borough of Hillingdon and is a digital transformation leader with over two decades of experience across local government and the private sector. In Hillingdon, he developed the council's first digital strategy, which has been referenced by the government as being the first public sector body to deliver voice automation and AI at scale. A strong advocate for data as a strategic asset, Matthew is passionate about using AI and analytics to drive efficiency and innovation in government services, to make a real difference to people's lives.
Jonathan Bright
The Alan Turing Institute
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Dr Jonathan Bright is a Fellow at the Turing Institute, where he leads teams researching the use of AI for Public Services and understanding Online Safety. Before joining the Turing he was an Associate Professor at the Oxford Internet Institute. He is a widely published author in the area of government digitialisation, artificial intelligence and online harms and safety. He is a former editor of the journal Policy & Internet.
Matt Dunn
Supercharge
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Matt Dunn leads product innovation efforts in our UK office. He has been fusing product strategy and design thinking together for over a decade. Striving to 'defeat mediocrity', Matt has played pivotal roles leading clients to better outcomes in projects across healthcare, education, energy, wealth management and insurance. Matt’s experience includes using behavioural design to helping to encourage positive societal change through technology. He occasionally gives talks on the behavioural implications of AI.
Matthew Wallbridge
London Borough of Hillingdon

Matthew is the Chief Operating Officer of the London Borough of Hillingdon and is a digital transformation leader with over two decades of experience across local government and the private sector. In Hillingdon, he developed the council's first digital strategy, which has been referenced by the government as being the first public sector body to deliver voice automation and AI at scale. A strong advocate for data as a strategic asset, Matthew is passionate about using AI and analytics to drive efficiency and innovation in government services, to make a real difference to people's lives.
Jonathan Bright
The Alan Turing Institute
.png?width=509&height=508&name=jonathan%20(2).png)
Dr Jonathan Bright is a Fellow at the Turing Institute, where he leads teams researching the use of AI for Public Services and understanding Online Safety. Before joining the Turing he was an Associate Professor at the Oxford Internet Institute. He is a widely published author in the area of government digitialisation, artificial intelligence and online harms and safety. He is a former editor of the journal Policy & Internet.
Matt Dunn
Supercharge
.png?width=509&height=511&name=matt%20(1).png)
Matt Dunn leads product innovation efforts in our UK office. He has been fusing product strategy and design thinking together for over a decade. Striving to 'defeat mediocrity', Matt has played pivotal roles leading clients to better outcomes in projects across healthcare, education, energy, wealth management and insurance. Matt’s experience includes using behavioural design to helping to encourage positive societal change through technology. He occasionally gives talks on the behavioural implications of AI.
schedule
11:00
practical strategies for impact
AI Playbook: The Tools and Tactics Powering Public Sector Innovation
Matt
Dunn
Innovation ConsultantSupercharge
11:15
panel discussion
Scaling AI for Public Sector Transformation
Matthew
Wallbridge
Chief Operating OfficerLondon Borough of Hillingdon
Jonathan
Bright
Head of AI for Public ServicesThe Alan Turing Institute